Shipping policy

Shipping & Delivery Policy

Thank you for choosing Swizzle Mocktails! We strive to ensure your ordering and delivery experience is as smooth and convenient as enjoying our beverages. Please read the following Shipping & Delivery Policy carefully to understand how we handle the shipment and delivery of your orders.

Order Processing:

  1. Order Confirmation: Once you place an order through our website or authorized platforms, you will receive an order confirmation email with details of your purchase. Please review this email carefully and notify us immediately if any changes are necessary.

  2. Order Processing Time: Our team works diligently to process and prepare your order for shipment. Orders are typically processed within 1-2 business days from the date of purchase, excluding weekends and holidays.

Shipping Information:

  1. Shipping Areas: We currently offer shipping services within India only. Unfortunately, we do not ship internationally at this time.

  2. Shipping Methods: We partner with reliable courier services to ensure your orders are delivered safely and promptly. The shipping method may vary depending on your location and the size of your order.

  3. Shipping Charges: Shipping charges may apply to your order, and these will be calculated based on the weight of the products, delivery location, and the shipping method selected during checkout. Any applicable shipping charges will be clearly displayed before you finalize your purchase.

Delivery Details:

  1. Estimated Delivery Time: Delivery times may vary depending on your location and the shipping method chosen. We aim to deliver your order within 5-7 business days from the date of shipment. However, please note that unforeseen circumstances such as inclement weather or logistical challenges may cause delays beyond our control.

  2. Delivery Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your delivery. You can use this tracking number to monitor the status of your shipment and estimate its arrival.

  3. Delivery Address: Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for any delays or delivery issues arising from incorrect or incomplete addresses provided by the customer.

Delivery Acceptance:

  1. Recipient Availability: It is important to ensure someone is available to accept the delivery at the provided address. If no one is available to receive the package, the courier service may attempt redelivery or leave a notification for pickup at the nearest depot.

  2. Delivery Inspection: Upon receiving your order, please inspect the package carefully for any signs of damage or tampering. If you notice any issues with your delivery, please contact our Customer Service team within 48 hours of receipt for assistance.

Contact Us: If you have any questions or concerns regarding our Shipping & Delivery Policy, please don't hesitate to contact us via email at contactswizzle@gmail.com or by phone at 7899881301. Our friendly Customer Service team is here to assist you with any inquiries you may have.

Thank you for choosing Swizzle Mocktails! We appreciate your support and hope you enjoy our delicious beverages.